If you decide to upgrade any used piano you purchased from us within 5 years of the purchase date, we will give you 100% of what you paid toward your upgrade.
Upgrade your upright piano to a baby grand.
Replace your baby grand with a full grand.
Simple.
The reason we can make this promise is because of our commitment to quality pianos. The pianos in our showroom are all in great condition, have been professionally inspected, are backed by a warranty, and are built by the best craftsmen of the finest materials possible. As long as you have the piano tuned regularly and take good care of it, we will be able to find a new home for it later.
Have your heart set on a genuine Steinway and Sons but aren’t ready quite yet? Purchase any new Steinway and Sons designed piano in the Boston or Essex line and you qualify for the Steinway Promise. If you decide to upgrade your piano to a Steinway and Sons grand within 10 years of the purchase date, we will give you 100% of your purchase price toward the upgrade.
Visit us soon and find out how easy we make it for you to find the piano of your dreams.
We offer a Three Year Trade-Up Guarantee on new digital hybrid pianos because the models change more often than acoustic pianos. You still get 100% toward a new grand piano, as long as the first piano is in good condition.
To qualify as an upgrade, the new piano must cost at least twice the cost of your original piano.